Execution

Bring your clients closer and improve the relationship with your associates (employees, traders, intermediaries).

Make an Assessment, accomplishing 6 steps:

1. Make both your long-term and short-term goals clear;
2. Identify critical questions and analyze the current situation;
3. Prioritize results and metrics you want to achieve;
4. Consider the strategy, the culture, the process, the people and the technology;
5. Prepare your internal resources;
6. Leverage partnerships.

Identify a relationship solution that makes sense for your business.

• Recognize high-value relationships for your business;
• Know your client and the market like no one else;
• Be quick in identifying your clients’ habits and attitudes;
• Optimize and attract new promotional resources;
• Personalize your offers and prizes;
• Identify partnerships with traders and intermediaries;
• Implement integrated solutions to your relationship channels;
• Measure and prioritize according to your clients’ engagement score.